Terms of service

TERMS OF SERVICE

Welcome to First Edition. By accessing or using our website and placing an order with us, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. GENERAL

First Edition operates as an online retail store offering fashion, bags, accessories, and related products.

By using our website, you confirm that you are legally capable of entering into a binding agreement and that the information you provide is accurate and complete.

1. PRODUCTS & AVAILABILITY

We make every effort to ensure that product descriptions, images, prices, and availability displayed on our website are accurate.

However, colours and product appearance may vary slightly depending on your device or screen settings.

All products are subject to availability. We reserve the right to correct errors, update product information, or discontinue products without prior notice.

1. PRICING

All prices displayed on our website are in South African Rand (ZAR), unless otherwise stated.

First Edition reserves the right to change prices, promotions, discounts, and product availability at any time without prior notice.

A price displayed at the time of checkout will apply to your order, subject to successful payment and order confirmation.

1. ORDERS

When you place an order, you are making an offer to purchase the selected products.

An order is only considered accepted once payment has been successfully received and the order has been confirmed by First Edition.

We reserve the right to cancel or decline an order where necessary, including in cases of suspected fraud, pricing errors, stock issues, or incorrect product information.

1. PAYMENTS

Payments must be successfully completed before an order can be processed and dispatched.

We use secure payment processing methods to help protect your payment information.

First Edition does not store customers' complete payment card details on our website.

1. SHIPPING & DELIVERY

Orders are delivered within approximately 2–4 business days after dispatch.

Orders are shipped via Aramex and include online tracking.

Customers will receive tracking information once their order has been dispatched.

Delivery times may vary due to weekends, public holidays, remote-area deliveries, or unforeseen courier delays.

Customers are responsible for providing accurate delivery information when placing an order.

1. ORDER COLLECTION

Customers may be able to collect orders from our store in Modimolle.

Pickup Address:

981 Masakaneng Street
Modimolle, Limpopo, 0510
South Africa

Customers should contact us before visiting to confirm that their order is ready for collection.

1. RETURNS, REFUNDS & EXCHANGES

Returns, refunds, and exchanges are handled in accordance with our Return, Refund & Exchange Policy.

Customers should review our policy before requesting a return or exchange.

1. WEBSITE USE

Customers agree to use our website only for lawful purposes.

You may not:

• Use the website for fraudulent or unlawful activities.
• Attempt to gain unauthorised access to our website or systems.
• Interfere with the operation or security of the website.
• Copy, reproduce, or distribute website content without permission.

1. INTELLECTUAL PROPERTY

All content on the First Edition website, including logos, photographs, graphics, text, product descriptions, and branding, belongs to First Edition or its respective content providers and may not be reproduced without prior written permission.

1. THIRD-PARTY SERVICES

Our website may use third-party services, including payment providers, courier services, and other technology providers.

We are not responsible for delays, interruptions, or issues caused by third-party service providers, although we will make reasonable efforts to assist customers where possible.

1. LIMITATION OF LIABILITY

First Edition will make reasonable efforts to ensure that the website and ordering process operate correctly.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, including courier delays, technical failures, payment-provider interruptions, natural events, or other unforeseen circumstances.

Nothing in these Terms limits or excludes any rights or protections provided to consumers under applicable South African law.

1. PRIVACY

Customer information is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that information may be collected and processed as necessary to fulfil orders, provide customer support, process payments, and deliver products.

1. CHANGES TO THESE TERMS

First Edition reserves the right to update or amend these Terms of Service when necessary.

Any changes will be posted on this page, and the updated version will apply from the stated effective date.

1. GOVERNING LAW

These Terms of Service are governed by the laws of the Republic of South Africa.

1. CONTACT US

If you have any questions regarding these Terms of Service, please contact us:

📞 072 282 4113 | WhatsApp
✉️ support.firstedition@mail.com

📍 First Edition
981 Masakaneng Street
Modimolle, Limpopo, 0510
South Africa